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Game Masters

A GM is a Game Master, an in-game moderator for MapleStory.

  • The GMs are full time employees of NEXON Games and are in-game to help you have a great gaming experience. (GMs are not the email staff and cannot be contacted out of game).

  • Please remember that the GMs...

    1. 1) will NEVER ask you for your account information including your ID or password.
    2. 2) CANNOT drop or trade any items or mesos (so do not ask them).
    3. 3) will NEVER ask you for items (they don’t need your items).
    4. 4) chat in blue text.

    GMs can be identified by the flashing “GM” mark over their heads as depicted above. Beware of scammers and imposters and note that there is no such thing as a GM helper or sub-GM. They should be reported immediately.