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HOMENEWS

6 days ago

[Complete] Scheduled Maintenance – October 12, 2017

[Complete] The maintenance has been completed as of 11:00 AM PDT (2:00 PM EDT / 8:00 PM CEST / 5:00 AM AEDT). Cash items in your inventory have been extended to cover the amount of time the game was unavailable. Please log out of the Nexon Launcher and then back in before you play the game.


We will be performing a scheduled maintenance on Thursday, October 12, 2017 at 5:00 AM PDT (8:00 AM EDT / 2:00 PM CEST / 11:00 PM AEDT). We anticipate the maintenance to last approximately 6 hours, concluding around 11:00 AM PDT (2:00 PM EDT / 8:00 PM CEST / 5:00 AM AEDT).

Please note that the estimated length of time for each maintenance is subject to change without notification.

Thanks for your patience!

Time:

Thursday, October 12, 2017
PDT: 5:00 AM – 11:00 AM

EDT: 8:00 AM – 2:00 PM
CEST: 2:00 PM – 8:00 PM
AEDT: 11:00 PM – 5:00 AM (October 13)

What will be unavailable:

  • All MapleStory game servers.
  • Website login and the billing system will be unavailable from:
    • PDT: 5:00 AM – 8:30 AM
    • EDT: 8:00 AM – 11:30 AM
    • CEST: 2:00 PM – 5:30 PM
    • AEDT: 11:00 PM - 2:30 AM (October 13)
    • During that time you will not be able to purchase NX or view previous purchases.

Changes and Updates:

  • Apply Windows updates to the game servers.
  • Players who were experiencing crashing issues during certain quests in The Afterlands will have these issues resolved.
  • Players who were previously unable to open the Trifling Exploration Box will now be able to open it.
  • Compensation will be given to players who were previously unable to create a Resistance or Explorer character without crashing. All affected accounts can claim their compensation items by clicking the gift box icon on the left side of the screen before 4:59 PM PDT on October 31, 2017. If you have unclaimed reward items in your gift box, you may not be able to see all of the compensation rewards. Please clear out a few items from the gift box icon and log back in to receive your items. Here are the compensation items:
    • Character Card (Lv. 50)
    • Bebe’s Orange Box
      • 2x EXP Coupon (1 Hour) (x2)
      • 2x Drop Coupon (1 Hour) (x2)
      • Special Medal of Honor

 

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