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HOMENEWS

Jan 10, 2022

[Completed] Scheduled Maintenance - January 11, 2022

MapleStory Maintenance Notice

[Updated January 11 at 10:08 AM PST] The maintenance has been completed! We have extended Cash Shop items for 4 hours. Please make sure to restart your Nexon Launcher or Steam to make sure that you get the latest client.

[Updated January 5 at 8:18 PM PST] The scheduled maintenance on January 6 will be postponed and tentatively rescheduled to January 11. We would like to take some extra care and time to ensure that the additional period of Magical Miracle Time is without any issues before we release the event. We apologize for this additional delay, as we know that those who were affected by the issues on December 25 and December 26 are eager to "make-up" their missed Magical Miracle Time. We really appreciate your patience and understanding while we prepare for the event.

We will be performing a scheduled maintenance on Tuesday January 11, 2022 at 7:00 AM PST (10:00 AM EST / 4:00 PM CET / 2:00 AM AEDT Jan. 12). We anticipate the maintenance to last approximately 3 hours, concluding around 10:00 AM PST (1:00 PM EST / 7:00 PM CET / 5:00 AM AEDT Jan. 12). Thanks for your patience!

Times:

Tuesday, January 11, 2022
PST (UTC -8): 7:00 AM - 10:00 AM
EST (UTC -5): 10:00 AM - 1:00 PM
CET (UTC +1): 4:00 PM - 7:00 PM
AEDT (UTC +11): 2:00 AM (Jan. 12) - 5:00 AM (Jan. 12)

  • What will be unavailable:
    • All MapleStory game servers.
  • Changes and Updates (Additional Changes TBA):
    • Server Upkeep.
    • Fixed the issue where spawn enhancers such as Wild Totem, Fury Totem, Monolith, and Kanna's Kishin Shoukan, were usable in Ranheim Defense.
      • Note: This was disabled due to the boss not spawning.
    • [Updated January 11] Compensation for the recent issue with the Maplemas Merrymaking Event has been distributed to players in the following categories. Please claim the items from your Gift Drop before January 31 at 11:59 PM UTC.
      • Players that could not complete Mission 1 will receive the following:
        • Pink Bean Coupon (x100)
        • Rudi's Hat Coupon
      •  Players that completed Mission 1 but could not complete Mission 2 will receive the following: 
        • Pink Bean Coupon (x100)
        • Rudi's Outfit Coupon
      • Players that completed Mission 2 but could not complete Mission 3 will receive the following:
        • Pink Bean Coupon (x100)
        • Holiday Nostalgia Chair Coupon
        • Reindeer and Present Mount Coupon
    • [Updated January 11] Compensation for the recent Magical Miracle Time issues has been distributed to players that had registered for MMT on December 25 and December 26. Please see the compensation details below:
      • Half of the Red Cubes and Black Cubes that were used during the faulty MMT periods (12/25: 8:30 AM - 9:30 AM UTC & 10:00 PM - 11:00 PM UTC, 12/26: 3:00 AM - 4:00 AM UTC) will be returned. Please claim the items from your Gift Drop before January 24 at 11:59 PM UTC. 
        • For example: If you used 10 Red Cubes during MMT on 12/25 or 12/26, you will receive 5 Red Cubes. 
      • Red and Black Cubes that expired between 12/25, 12/26 - 1/11 Scheduled Maintenance will be returned and extended to 1/20 23:59 UTC.  
      • Red and Black Cubes that will expire between 1/11 (after the maintenance) - 1/14 3:00 AM UTC will be extended by 10 days. 
      • Note: If you were affected by the MMT issues on 12/25 and 12/26 and have further questions or concerns, please submit a Support Ticket. 

 

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