News

HOMENEWS

Nov 27, 2018

[Complete] Scheduled Maintenance - November 29, 2018

[Complete] The maintenance has been completed as of 1:56 PM PST (4:56 PM EST / 10:56 PM CET / 8:56 AM PM AEDT  November 30). Cash items in your inventory have been extended to cover the amount of time the game was unavailable, plus an additional 24 hours.


[Update November 29, 12:49 PM PST] We've completed testing on our internal servers and are in the process of deploying the files to the live servers. Thanks for your continued patience.


[Update November 29, 12:06 PM PST] We had issues updating our internal test servers, but have resolved those issues and have resumed testing. 


[Update November 29, 11:26 AM PST] We will have to revert the Maple Relay Credit Boxes and will be giving out this compensation in a future maintenance. We are currently in the process of testing the Maple Relay compensation reversal.


[Update November 29, 10:05 AM PST] We have found an issue the Maple Relay Credit Boxes and are in the process of troubleshooting.  We will have to extend maintenance until further notice. We apologize for the inconvenience.


[Update November 28, 3:26 PM PST] Added the Maple Relay Credit: 10 boxes reward below.


[Update November 27, 9:10 PM PST] Updated the reward below from Mysterious Storm Growth Potion to Storm Growth Potion.


We will be performing a scheduled maintenance on Thursday, November 29, 2018 at 5:00 AM PST (8:00 AM EST / 2:00 PM CET / 12:00 AM AEDT November 30). We anticipate the maintenance to last approximately 5 hours, concluding around 10:00 AM PST on Thursday, November 29 (1:00 PM EST / 7:00 PM CET / 5:00 AM AEDT November 30).

Please note that the estimated length of time for each maintenance is subject to change without notification.

Thanks for your patience!

Time:

Thursday, November 29, 2018
PST (UTC -8): 5:00 AM - 10:00 AM
EST (UTC -5): 8:00 AM - 1:00 PM
CET (UTC +1): 2:00 PM - 7:00 PM
AEDT (UTC +11): 12:00 AM (November 30) - 5:00 AM (November 30)

  • What will be unavailable:
    • All MapleStory game servers.
    • Website login and the billing system will be unavailable from:
      • PST: 8:00 AM - 9:00 AM
      • EST: 11:00 AM - 12:00 PM
      • CET: 5:00 PM - 6:00 PM
      • AEDT: 3:00 AM (November 30) - 4:00 AM (November 30)
  • Changes and Updates:
    • Applying Windows updates to the game servers.
    • Fixing an issue where Ancient Dragon Wing Scales could be dropped.
    • Fixing an issue where the "Point Accrual" guild skill message would interfere during combat. This message has been moved to the chat window.
    • Removing Avatar Stamp items from characters who gained them by exploiting a bug.
    • As part of our compensation for the multiple recent maintenances, we are providing the following items:
      • Bebe's Yellow Box: Open to receive:
        • 2x EXP Coupon (1 hr) (x3)
        • 2x Drop Rate Coupon (1 hr) (x3)
        • Special Medal of Honor (x2)
        • Safety Charm (14 days) (x3)
      • Storm Growth Potion
      • Alliance Medal (x30)
      • Maple Relay Credit: 10 boxes

 

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