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HOMENEWS

Feb 25, 2019

[Complete][Updated February 28] Scheduled Maintenances - February 27 & 28, 2019

[Complete] Maintenance is complete as of 10:11 AM PST.  Cash Shop items have been extended to cover the time that we were scheduled to be down.


This week we will be performing two scheduled maintenances. Read below for more details.

[Complete] Wednesday, February 27, 2019

We will be performing a scheduled website maintenance on Wednesday, February 27, 2019 at 7:00 AM PST (10:00 AM EST / 4:00 PM CET / 2:00 AM AEDT February 28). Website login, Nexon Launcher login, and the billing system will be unavailable for 2 hours, concluding around 9:00 AM PST on Wednesday, February 27 (12:00 PM EST / 6:00 PM CET / 4:00 AM AEDT February 28).

Time:

Wednesday, February 27, 2019
PST (UTC -8): 7:00 AM - 9:00 AM
EST (UTC -5): 10:00 AM - 12:00 PM
CET (UTC +1): 4:00 PM - 6:00 PM
AEDT (UTC +11): 2:00 AM (February 28) - 4:00 AM (February 28)

  • What will be unavailable:
    • Website login, Nexon Launcher login and the billing system only. During this time you may not be able to charge NX or make purchases. The game servers will not be affected and will remain available.

Thursday, February 28, 2019

We will be performing a scheduled minor patch on Thursday, February 28, 2019 at 5:00 AM PST (8:00 AM EST / 2:00 PM CET / 12:00 AM AEDT March 1). We anticipate the maintenance to last approximately 5 hours, concluding around 10:00 AM PST on Thursday, February 28 (1:00 PM EST / 7:00 PM CET / 5:00 AM AEDT March 1).

Time:

Thursday, February 28, 2019
PST (UTC -8): 5:00 AM - 10:00 AM
EST (UTC -5): 8:00 AM - 1:00 PM
CET (UTC +1): 2:00 PM - 7:00 PM
AEDT (UTC +11): 12:00 AM (March 1) - 5:00 AM (March 1)

  • What will be unavailable:
    • All MapleStory game servers.
  • Changes and Updates:
    • [Updated February 27] Updating MapleStory to v.202.4.0.
    • Applying Windows updates to the game servers.
    • Fixing an issue where the Lunar New Year Video Message of Love Chair that was given out as compensation during the February 14 maintenance only had a temporary duration. We will be a issuing a permanent version of the chair to those who received a temporary one. Please claim the reward from the Gift Drop by 23:59 UTC on March 13, 2019.
    • Providing compensation for the incorrect bans placed on accounts in December and January. Players will be able to receive the following reward from the Gift Drop UI until midnight UTC on March 25, 2019:
      • Bebe's Navy Box. Contains:
        • 2x EXP Coupon (1 hour) (x6): 7 Day Duration
        • 2x Drop Coupon (1 hour) (x6): 7 Day Duration
        • Special Medal of Honor (x7): 7 Day Duration
        • Safety Charm x10 Coupon: 7 Day Duration
        • Nodestone (x10): 7 Day Duration
        • Trait Boost Potion (x2): 7 Day Duration
        • Storm Growth Potion (x2): 7 Day Duration
        • Miracle Circulator x3 Coupon (x2): 7 Day Duration
        • Selective 8-Slot Coupon: 7 Day Duration
        • Arcane Symbol x5 Selector Coupon (x4): 7 Day Duration
    • Fixing an issue where you could not complete the 'Cooking with Tangyoon's Party' quest.
    • Fixing an issue where the Master Craftsman's Coupon from the Utah Coin Shop did not give Master Craftsman's Cubes on Reboot world.
    • Fixing a client stability issue when using a Potion Pot filled with Sorcerer's Potion.
    • Fixing an issue with Demon Slayer/Avenger Wings not appearing for other players.
    • Fixing a currency text issue in Utah's Coin Shop.
    • Fixing an issue with Lil Tutu's speech bubble having a transparent box.
    • Fixing a text issue with the Cobalt Filigree Male and Female head accessory items.
    • [Updated 12:19 AM February 28]: Fixing an issue by removing an unintended Secondary Cash Pendant Slot which was gained by unlocking the Equip secondary pendant slot.
      • If you were affected by this issue, the Cash Pendant should now be unequipped and placed in your inventory.
      • If your inventory is full, please make sure to free up space in your equipment inventory, then log into the game again to see the pendant.

Please note that the estimated length of time for each maintenance is subject to change without notification.

Thanks for your patience!

 

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